No. There is no subscription fee for NeoScan 1000 or the NeoPro Software.
We provide cloud storage on our cloud platform, NeoConnect. You will get storage of over 1TB for dental clinic and dental laboratory, free of charge.
You will find the packing list inside NeoScan suitcase. On it, you will in addition find a QR code with a direct link to download the NeoPro software.
They can be found inside NeoScan suitcase and can also be downloaded on the Neoss website, click here.
At this time the NeoPro software does not support macOS operating system.
The NesoScan 1000 / 2000 is compatible with Microsoft Windows 10 and 11. It is not compatible with earlier versions of Microsoft Windows. Additionally, the computer must meet the minimum configuration requirements to run NeoScan 1000 / 2000 with optimal performance.
|Processor / CPU
||Intel® Core i7 9th Generation, base frequency 2.6 GHz (or better)
|Memory / RAM
||32 GB DDR4, frequency 2666 MHz (or better)
||512G (or more); Fast SSD for fast processing of data during scan process
|Graphics card / GPU
||NVIDIA® GeForce® GTX 1650 (or better)
||15.6" FHD (1920 x 1080) (or more); Optional: Touch screen
||USB 3.0 ports; important as otherwise data can not be read from scanner in required speed
||Windows 10 / 11, 64 bit
On the handpiece, remove the protective cover before mounting the scanner tip to it.
If you need support with getting started with our products, onboarding training and how-to guides, we recommend getting in contact with our local team. You can find our offices contact details here