
Neoss Privacy Policy
Privacy Policy
Neoss® Limited (“we”, “us”, ”our”, “Neoss®”) is a company registered in England and Wales at Companies House under registration number 04120053, whose registered address is Windsor House, Cornwall Road, Harrogate, North Yorkshire, HG1 2PW. Neoss® is registered with the Information Commissioner as a data controller under registration number ZA000205. This Online Privacy Notice (“Privacy Policy”) explains how Neoss Ltd and its Affiliates handle the Personal Data provided to them on websites, mobile sites, mobile applications, and other digital services and products controlled by Neoss Ltd.
This policy sets out how we use and protect any personal information that you give us when you use www.neoss.com. If you have any questions about this policy or do not agree with it, please contact by emailing on info@neoss.com before using this website.
We may change this policy from time to time by updating this page. You should check this page often to ensure you are happy with any changes as we will treat your continued use of the website as your agreement to such changes. This policy is effective from 25 May 2018.
Collection / Use of Personal Information
What information do we collect?
In general, you can use this website without giving us any information. However, additional services may be available if we have certain information about you. Any contact received via the website, or electronic communications with Neoss® or its employees, will require Neoss® to collect personal information from you.
We may collect the following information:
• your full name, full address, telephone numbers, email address;
• your country of residence or location;
• your occupation;
• information regarding your personal or professional interests, demographics, experiences with our products and contact preferences; and/or
• any other information that you provide to us in your communications or interactions with us.
What do we do with the information we collect?
We use any information you submit to respond to your communications for legitimate business interests, and in particular for the following reasons:
• internal record keeping;
• to improve our products, services and website;
• to follow up on any contact received from you, and to provide requested information about our products;
• to administer the website and protect Neoss®, its employees, its suppliers and the general public;
• to process orders for our products;
• to contact you for market research purposes;
• to undertake statistical analysis of visits to the website.
We may also use this information for contact purposes for events and courses.
Please note we do not require your consent to hold information for our legitimate business interests.
Direct Marketing
We would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. We may send you such information by e-mail, mail or telephone.
If you are a customer or you have previously asked us for information on our products, we may send you information on our range of products by email.
If the reason you have given us personal information is to subscribe to email updates, we will continue to provide this information by email unless you ask us not to do so by unsubscribing.
When you provide us with information, you will be given the option to let us know whether or not you are happy for us to send you information for direct marketing purposes. If you request not to receive any direct marketing, we will not send you any direct marketing.
If you have opted out of direct marketing, we may retain some of your personal information so that our records show that you do not wish to receive such communications.
You can change your mind regarding your marketing preferences at any time by contacting our helpdesk at info@neoss.com or on +44 (0)1423 817-733.
Who do we share this information with?
In order to provide certain services we may transfer, disclose or distribute your personal information to third parties which may include third party data processors and affiliated business partners.
Your personal information may be transferred to countries or territories which may not have data protection laws as protective as those applicable in your country. We will take steps to ensure the protection applied to your personal information that is processed in those other countries or territories is adequate.
Neoss® will not at any point sell your information on to third parties.
Security of Info
We are committed to ensuring that your information is secure. However, we cannot guarantee that all information transmitted over the Internet or through this website will be secure, given the inherent security implications of dealing online. In order to seek to prevent unauthorised access or disclosure we will take all reasonable technological and organisational measures (such as physical protection of servers, firewalls and other access protection) to protect your personal information against fraud, damage or other malicious harm.
Links to other sites
This website may from time to time include links to other websites. We make every effort to provide links to high quality, reputable sites but we are not responsible for their privacy practices, site content, or the services they offer. Please always check the privacy policies of any linked sites.
Cookies
This website requires cookies enabled to work effectively, no personal information is stored in the cookies. Neoss treats all personal information lawfully and correctly and operates in accordance with the General Data Protection Regulation (GDPR).
We make all reasonable efforts to ensure personal information:
• is processed lawfully
• is adequate, relevant and not excessive
• is accurate and, where necessary, kept up to date;
• is not kept longer than is necessary is processed correctly
• is kept secure
You can find out how to disable cookies for your particular browser by clicking "help" on your browser's menu or by visiting http://www.allaboutcookies.org/manage-cookies/index.html. We do not use information obtained from the cookies to send you promotional materials about our products and services.
Google Analytics
This website uses Google Analytics to help analyse how users use the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for Neoss®.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
Google Analytics sets the following cookie: _ga
For more information about Google Analytics, please view Google’s terms of service here: http://www.google.com/analytic...
Content Management System
Our website uses a content management system (“CMS”) which anonymously tracks the user's movement around the site to allow us to improve the overall experience. No personal information is stored.
Our CMS sets the following cookies: neossSessionId
Contact facility
You have the right to obtain a copy of any personal information we hold about you. You can do this by writing to our helpdesk at info@neoss.com or Windsor House, Cornwall Road, Harrogate, HG1 2PW.
If you think any information we have about you is incorrect or incomplete, please write to or e-mail us as soon as possible. We will correct or update any information (as appropriate) as soon as possible.
If you have questions, comments, queries or requests, concerning this privacy policy and/or how we may use your personal information, please contact us at:
E-mail: info@neoss.com; or
Correspondence Address: Windsor House, Cornwall Road, Harrogate, HG1 2PW.
Your Agreement
By using the Neoss (www.neoss.com) website you automatically agree to this privacy policy.
External websites
Neoss cannot be held responsible for the content, material and legal policies on external websites that we link to.
Data Collection, Protection and Confidentiality
When subscribing to Neoss updates and information services, we may be required to collect personal information from you. This information may be held on third party software used by Neoss to fulfil these requests.
Cookies. We use cookies to improve your experience on our website. Please let us know your preferences.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Cookie declaration last updated on 06/12/2021 by Cookiebot:
Necessary (10) | ||||
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. | ||||
Name | Provider | Purpose | Expiry | Type |
__cf_bm | Hubspot | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | HTTP Cookie |
com.adobe.reactor.dataElementCookiesMigrated | Adobe Inc. | Used in context with the cache-function on the website, facilitating data transfer between Adobe DTM onto Adobe Launch. | Persistent | HTML Local Storage |
CONSENT [x2]
|
Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.
|
2 years
|
HTTP Cookie
|
|
YouTube | ||||
CookieConsent | Cookiebot | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
embed/v3/counters.gif | Hubspot | Used to implement forms on the website. | Session | Pixel Tracker |
li_gc | Stores the user's cookie consent state for the current domain | 2 years | HTTP Cookie | |
rc::a | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | HTML Local Storage | |
rc::c | This cookie is used to distinguish between humans and bots. | Session | HTML Local Storage | |
SESS# | www.neoss.com | Preserves users states across page requests. | Session | HTTP Cookie |
Preferences (2) | ||||
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. | ||||
Name | Provider | Purpose | Expiry | Type |
lang [x2] | Remembers the user's selected language version of a website | Session | HTTP Cookie | |
Statistics (14) | ||||
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. | ||||
Name | Provider | Purpose | Expiry | Type |
__utm.gif | Google Analytics Tracking Code that logs details about the visitor's browser and computer. | Session | Pixel Tracker | |
__utma | Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. | 2 years | HTTP Cookie | |
__utmb | Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. | 1 day | HTTP Cookie | |
__utmc | Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. | Session | HTTP Cookie | |
__utmz | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. | 6 months | HTTP Cookie | |
_at.hist.# | Oracle | Used by the social sharing platform AddThis to store the user's usage history of the AddThis sharing widget | Persistent | HTML Local Storage |
_dc_gtm_UA-# | Used by Google Tag Manager to control the loading of a Google Analytics script tag. | 1 day | HTTP Cookie | |
_ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
_gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie | |
ab | Neustar | This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site. | 1 year | HTTP Cookie |
AnalyticsSyncHistory | Used in connection with data-synchronization with third-party analysis service. | 29 days | HTTP Cookie | |
bounce | Appnexus | Determines if a user leaves the website straight away. This information is used for internal statistics and analytics by the website operator. | Session | Pixel Tracker |
collect | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | Pixel Tracker | |
vq_initial_source | t.visitorqueue.com | Used by the website's owners to identify how the visitor accessed the website. This is used for statistical purposes. | 1 day | HTTP Cookie |
Marketing (69) | ||||
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. | ||||
Name | Provider | Purpose | Expiry | Type |
__#_cid | Beachfront | Pending | 1 year | HTTP Cookie |
__atuvc | Oracle | Updates the counter of a website's social sharing features. | 1 year | HTTP Cookie |
__atuvs | Oracle | Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis. | 1 day | HTTP Cookie |
__io_cid | Beachfront | Used in conjunction with video-advertisement - Detects where on the website the video-advertisements should be displayed. | 1 year | HTTP Cookie |
__ptq.gif | Hubspot | Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | Session | Pixel Tracker |
_at.cww | Oracle | Used by the social sharing platform AddThis | Persistent | HTML Local Storage |
_cc_cc | Lotame | Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. | Session | HTTP Cookie |
_cc_dc | Lotame | Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. | 269 days | HTTP Cookie |
_cc_id | Lotame | Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. | 269 days | HTTP Cookie |
_fbp | Meta Platforms, Inc. | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
_gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie | |
aa_px | Simpli.fi | Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. | Session | Pixel Tracker |
ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel Tracker | |
anHistory | Datonics | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | 29 days | HTTP Cookie |
anj | Appnexus | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. | 3 months | HTTP Cookie |
anProfile | Datonics | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | 179 days | HTTP Cookie |
at-lojson-cache-# | v1.addthisedge.com | Used by the social sharing platform AddThis | Persistent | HTML Local Storage |
at-rand | Oracle | Used by the social sharing platform AddThis | Persistent | HTML Local Storage |
audience | SpotX | Used to determine whether the video-ads have been displayed correctly on the website - This is done to make video-ads more effective and ensure that the visitor is not shown the same ads more times than intended. The cookie also detects whether the visitor has any Do Not Track preferences. | 1 year | HTTP Cookie |
bcookie | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 2 years | HTTP Cookie | |
bkpa | Bluekai.com | Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | 6 months | HTTP Cookie |
bku | Bluekai.com | Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network. | 6 months | HTTP Cookie |
bscookie | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 2 years | HTTP Cookie | |
IDE | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP Cookie | |
idsync/ex/receive/check | Tapad | This cookie is set by the audience manager of the website to determine the time and frequencies of visitor data synchronization - cookie data synchronization is used to synchronize and gather visitor data from several websites. | Session | Pixel Tracker |
lidc | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 day | HTTP Cookie | |
loc | Oracle | Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level). | 1 year | HTTP Cookie |
open | a.visitorqueue.com | Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes. | Session | Pixel Tracker |
pagead/1p-conversion/# | Pending | Session | Pixel Tracker | |
pagead/1p-user-list/# | Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. | Session | Pixel Tracker | |
pagead/conversion/# | Pending | Session | Pixel Tracker | |
pagead/viewthroughconversion/1026675585 | Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. | Session | Pixel Tracker | |
partner | SpotX | Used in context with video-advertisement. The cookie limits the number of times a user is shown the same advertisement. The cookie is also used to ensure relevance of the video-advertisement to the specific user. | Session | Pixel Tracker |
site/# | Bluekai.com | Pending | Session | Pixel Tracker |
suid | Simpli.fi | Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. | 1 year | HTTP Cookie |
suid_legacy | Simpli.fi | Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. | 1 year | HTTP Cookie |
sync | Telaria | Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. | Session | Pixel Tracker |
TapAd_3WAY_SYNCS | Tapad | Used for data-synchronization with advertisement networks. | 2 months | HTTP Cookie |
TapAd_DID | Tapad | Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user. | 2 months | HTTP Cookie |
TapAd_TS | Tapad | Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user. | 2 months | HTTP Cookie |
test_cookie | Used to check if the user's browser supports cookies. | 1 day | HTTP Cookie | |
tluid | Triplelift | This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. | 3 months | HTTP Cookie |
tr | Meta Platforms, Inc. | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Session | Pixel Tracker |
track/pxl | The Trade Desk | Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | Session | Pixel Tracker |
u | Neustar | Collects data on user visits to the website, such as what pages have been accessed. The registered data is used to categorise the user's interest and demographic profiles in terms of resales for targeted marketing. | 1 year | HTTP Cookie |
uid_syncd | Simpli.fi | Registers user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting. | 7 days | HTTP Cookie |
uid_syncd_secure | Simpli.fi | Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. | 6 days | HTTP Cookie |
UserMatchHistory | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | 29 days | HTTP Cookie | |
uuid2 | Appnexus | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. | 3 months | HTTP Cookie |
uvc | Oracle | Detects how often the social sharing service, AddThis, encounters the same user. | 1 year | HTTP Cookie |
VISITOR_INFO1_LIVE | YouTube | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. | 179 days | HTTP Cookie |
vq_utm_medium | t.visitorqueue.com | Determines how the user accessed the website. This information is used by the website operator in order to measure the efficiency of their marketing. | 1 day | HTTP Cookie |
vq_utm_source | t.visitorqueue.com | Determines how the user accessed the website. This information is used by the website operator in order to measure the efficiency of their marketing. | 1 day | HTTP Cookie |
vq_utm_term | t.visitorqueue.com | Determines how the user accessed the website. This information is used by the website operator in order to measure the efficiency of their marketing. | 1 day | HTTP Cookie |
vqa_vid | t.visitorqueue.com | Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes. | 6 days | HTTP Cookie |
w/1.0/sd | Openx | Registers data on visitors such as IP addresses, geographical location and advertisement interaction. This information is used optimize the advertisement on websites that make use of OpenX.net services. | Session | Pixel Tracker |
xtc | Oracle | Registers the user's sharing of content via social media. | 1 year | HTTP Cookie |
xuid | Triplelift | Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | Session | Pixel Tracker |
YSC | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTTP Cookie |
yt.innertube::nextId | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Persistent | HTML Local Storage |
yt.innertube::requests | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Persistent | HTML Local Storage |
ytidb::LAST_RESULT_ENTRY_KEY | YouTube | Stores the user's video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
yt-remote-cast-available | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
yt-remote-cast-installed | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
yt-remote-connected-devices | YouTube | Stores the user's video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
yt-remote-device-id | YouTube | Stores the user's video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
yt-remote-fast-check-period | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
yt-remote-session-app | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
yt-remote-session-name | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
Unclassified (3) | ||||
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. | ||||
Name | Provider | Purpose | Expiry | Type |
close | a.visitorqueue.com | Pending | Session | Pixel Tracker |
dp/chz/21542 | Choozle | Pending | Session | Pixel Tracker |
YII_CSRF_TOKEN | www.neoss.com | Pending | Session | HTTP Cookie |